Tour Policies

Reservation Policy and Payment Policy

  • Reservations are required for all tours. Reservations are required 24 to 48 hours to tour date.
  • There are no reserve seating on our vehicles, please arrive early to have a better choice of seat selection.
  • Full payment is due at time of booking.
  • All payments must be made online.
  • We accept visa, MasterCard and American Express

Cancellation Policy

  1. Cancellations prior to 48 hours of tour date will receive full refund.
  2. Cancellation within 48 hours of tour date will receive no refund.
  3. If you miss the departure , fail to show up at the right place or at the right time , there will be no refund. The value of your of tour may not be applied towards a future as this is the same as giving a refund.
  4. Please check our website for directions to the pick up location.
  5. If you are using public transportation to get to pick up location please check transit schedule in advance to ensure that you can get there in time for our departure.
  6. We cannot guarantee weather , traffic or road condition. Safety is and always will be our primary concern with our passenger.
  7. We reserve the right to cancel tours if there is any compromise to passenger safety. Reasons for cancellations of tours can vary from bad weather , unsafe road conditions , accidents or vehicle issue. We will take no responsibility for cancelled tours beyond the refund of all money paid which will constitute full settlement .
  8. We will try and reschedule your if it works with your schedule .

All passengers waive the right to hold KB Tours liable for any injury or death arising from tour activities