Reservation Policy and Payment Policy
- Reservations are required for all tours. Reservations are required 24 to 48 hours to tour date.
- There are no reserve seating on our vehicles, please arrive early to have a better choice of seat selection.
- Full payment is due at time of booking.
- All payments must be made online.
- We accept visa, MasterCard and American Express
- Cancellations prior to 48 hours of tour date will receive full refund.
- Cancellation within 48 hours of tour date will receive no refund.
- If you miss the departure , fail to show up at the right place or at the right time , there will be no refund. The value of your of tour may not be applied towards a future as this is the same as giving a refund.
- Please check our website for directions to the pick up location.
- If you are using public transportation to get to pick up location please check transit schedule in advance to ensure that you can get there in time for our departure.
- We cannot guarantee weather , traffic or road condition. Safety is and always will be our primary concern with our passenger.
- We reserve the right to cancel tours if there is any compromise to passenger safety. Reasons for cancellations of tours can vary from bad weather , unsafe road conditions , accidents or vehicle issue. We will take no responsibility for cancelled tours beyond the refund of all money paid which will constitute full settlement .
- We will try and reschedule your if it works with your schedule .
All passengers waive the right to hold KB Tours liable for any injury or death arising from tour activities